Returns & Exchanges
Learn how to return or exchange camper van parts and van accessories. Find details on our return policy, requirements, timelines, and the return process for products used in van conversions, RV builds, and overlanding setups.
Return Policy
At Campervan HQ, we want our customers to have the best experience when shopping on our site. This begins with a clearly posted and understandable Return Policy. Please read the details of our Return Policy below, and contact us if you have any quest
Initiating a Return
Step 1: Return Policy. Be sure to read and understand our Return Policy completely before proceeding. There you can see which items are eligible for return as well as excluded items. You can also find time frame and other requirements and learn the c
Appropriate Packaging for Returns
The best packaging for a return is the original box and packing materials if they're still available and in good shape. If the original packaging is no longer available or intact, and your return has been approved, follow these important guidelines.
Where's My Refund?
We usually post a refund the same or next business day after approval. Credit card companies may take several additional business days to complete processing, depending on their procedures. If you haven’t received a refund after a week, check your ba